Welcome!

Welcome to Coastline Transportation & Concierge Services. Coastline assists clients in creating a positive experience for their transportation and personal service from their homes or place of business to their destionation. Coastline provides an individually tailored experience including concierge services.

The ultimate goal is to welcome you and provide a professional service that is reliable, relaxing, and committed to your needs.

Personal Statement:

Jim’s top standards in service are reliability, integrity and sustainable practices. He thrives in an environment that is structured and busy. His background in customer service the past twenty years working for a variety of discliplines has enabled him to be a compassionate provider and find the fulfillment and joy in others.

His second standard is customer service. He is committed to taking care of his customers in a reliable and safe manner. He has found that communication allows everything to flow smoother than an environment in chaos.

The driving force in Jim’s sustainable work has been that celebrations of life allow us to freeze time and honor meaningful milestones. If we don’t mark these milestones, then they risk going away forever. It is this belief, coupled with Jim’s very parallel feeling about the need for service that sparked his idea for Coastline Transportation, a company that combines superb service in private and commercial applications.

Jim & his family live in beautiful Manistee, MI. In Jim’s spare time he is a paid on call firefighter and enjoys coaching boys basketball and youth soccer.

Contact Coastline Transportation
Phone: (231) 398-0360
Fax: (360) 285-8130
Email: manager@coastlinetransportation.com

Say What?

TRANSPORTATION TERMS EXPLAINED:

 

NON EMERGENCY MEDICAL TRANSPORTATION (NEMT):  Transportation to or from any medical service for the purpose of receiving treatment and/or medical evaluation.

 

LOADED MILEAGE: The distance traveled by a motor vehicle while transporting a client from a pickup point to a drop-off point.

 

UNLOADED MILEAGE:  The distance traveled by a motor vehicle to the point of pickup of the passenger AND/OR from the point of drop-off of the passenger.

 

TRAVEL TIME: Driving time for a motor vehicle from the point of departure to the location of destination

 

ACCESSIBILITY:  The extent to which vehicles, are barrier-free and can be used by people who have disabilities, including wheelchair users.

 

CURB-TO-CURB SERVICE: A common designation for paratransit services. The transit vehicle picks up and discharges passengers at the curb or driveway in front of their home or destination. In curb-to-curb service the driver does not assist the passenger along walks or steps to the door of the home or other destination.

 

EMPLOYMENT TRANSPORTATION: Transportation specifically designed to take passengers to and from work or work-related activities.

 

OPERATING COSTS: Non-capital costs associated with operating and maintaining a transportation service, including labor, fuel, administrative and maintenance

 

PARATRANSIT: Types of passenger transportation that are more flexible than conventional fixed-route transit but more structured than the use of private automobiles. Most often refers to wheelchair-accessible, demand-response van service.

 

TRIP: A one-way movement of a person or vehicle between two points.

 

CHARTER SERVICE: A vehicle hired for exclusive use that does not operate over a regular route, on a regular schedule. (FTA1)

A commercial passenger vehicle trip not scheduled, but specially arranged. The charter contract normally commits the carrier to furnish the agreed to transportation service at a specified time between designated locations. (FHWA2)

About Coastline Transportation

Service – Integrity – Reliability

The service of Coastline Transportation in N.W. Lower Michigan is an unmatched amenity. From arranging the smallest details of everyday life to a once in a lifetime event, Coastline Transportation becomes your personal luxury.

Coastline Transprotation is a fairly new concept in personal & professional service in Michigan. Please see the service menu for more information.

Affiliations & Education

     * Michigan Association of Transportation Systems (MASSTrans)

     * Ludington Area Chamber of Commerce

     * Benzie County Chamber of Commerce

     * Access 2 Care

     * Amercian Disability Installations

     * Bachelor of Arts, Alma College 1990

Code of Ethics

Coastline Transportaion Code of Ethics: always act in the best interest of your employer. Placing their interest above your own, perform and maintain the highest level of professional standards in all relationships and duties. Key attributes: reliability, integrity, confidentiality, respect, and professional.

Services

Coastline provides a variety of personal and professional transportation  and concierge services to meet your needs and schedule.  All services are available 24 hours a day 7 days a week with advanced arrangements and reservations.

Allow us to transport you or your loved one to their medical appointment, airport or just around town. All of our vehicles are 2006 or newer, low floor ramp accessible, clean and well maintained, licensed by the Michigan Dept of Transportation and are fully insured.

Transportation Services:

•  Non Emergency Medical Transportation (Ramp equipped)
• Work or Appointments 
• Airport Service
• Car Ferry Service
• Wedding Reception Shuttle

Concierge Services:

 

• Errands to dry cleaner, video store or post office
• House Sitting services including for utility vendors
• Additional services include: water plants, bring in mail, take out garbage and recyclables
• Meal deliveries
• Event Tickets
• Motorcoaches

 

 NEMT or Airport or Carferry Services:  quoted based on time & miles

Local Shuttle: $ 75 per hour

Concierge Services: $30.00 per hour plus expenses (1/2  hour minimum)

*free initial consultation